How can we help?

Find answers to common questions or get in touch with our team.

Frequently Asked Questions

How do I create my first virtual tour?

After signing up, go to your Dashboard and click "Create Tour". Upload your 360° panorama images, arrange them on the grid, and click "Launch Tour" to publish.

What image formats are supported?

We support JPEG, PNG, and WebP formats. For best results, use equirectangular panorama images with a 2:1 aspect ratio.

Can I embed tours on my website?

Yes! Each tour comes with an embed code that you can add to any website. Just copy the iframe code from your tour's share options.

Is there a limit on the number of tours?

Free accounts can create up to 3 tours. Upgrade to Pro for unlimited tours and additional features.

How do I get high-quality 360° photos?

You can use a 360° camera (like Ricoh Theta or Insta360), a smartphone with panorama mode, or DSLR with a fisheye lens and stitching software.

Still need help?

Send us a message and we'll get back to you within 24 hours.

📧

Email Us

support@oomos.com
💬

Live Chat

Available 9am-6pm GMT

📚

Documentation

Read the docs